Privacy & Legal Policies

1. Introduction
   At Video Tech, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

   • Personal Information: This includes your name, contact details (phone number, email address), billing address, and any other information you provide when making a booking or inquiry.

   • Payment Information: Payment details collected during transactions are processed securely and are not stored on our servers.

   • Usage Data: We may collect information about how you use our website, including your IP address, browser type, and access times. This data helps us improve our services.

3. How We Use Your Information
   We may use the information we collect for various purposes, including:

   • To process and manage your bookings and inquiries.

   • To communicate with you regarding your orders or requests.

   • To send you marketing communications, promotions, or special offers (if you have opted in).

   • To improve our website, products, and services.

   • To comply with legal obligations and protect our rights.

4. Disclosure of Your Information
   We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

   • Service Providers: We may share your information with third-party service providers who assist us in operating our website or conducting our business, such as payment processors and delivery services.

   • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security
   We implement a variety of security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights
   You have the right to:

   • Access the personal information we hold about you.

   • Request corrections to your personal information if it is inaccurate or incomplete.

   • Withdraw your consent for us to process your personal information (if applicable).

   • Request the deletion of your personal information.

7. Third-Party Links
   Our website may contain links to third-party websites. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically for any updates.

9. Contact Us
   If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

   • Phone: 0800 4585 3269 | 03 477 6541

   • Email: enquiries@videotech.co.nz

By using our services, you acknowledge that you have read and understood this Privacy Policy.